Terms and Conditions

Making a purchase from AJP Electrical Limited 

  1. A notice or order summary will appear on your web browser including information from our partner Barclaycard when you submit an order with AJP Electrical Limited. The summary contains important information such as a description, price and delivery charges of the goods or services ordered. AJP Electrical Limited suggests that you print off a hard copy, of the notice or save a copy to your hard drive for your own records. 

  2. AJP Electrical Limited will not be obliged to supply the goods or services submitted in your order until you have received an e-mail from us, accepting your order (“Order Confirmation”).

    However, in the event, that the goods or services are listed on AJP Electrical Limited website at an incorrect price due to typographical error or error in pricing information received from its suppliers and AJP Electrical Limited have accepted your order before the discrepancy is noticed, AJP Electrical Limited shall e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered.

    If you are unwilling to pay the correct price, AJP Electrical Limited reserves the right to cancel the contract immediately, without any liability to you. 

  3. If AJP Electrical Limited exercises its right to cancel a contract it will issue a credit to your card account if it has already made a charge to your card before cancelling your order or AJP Electrical Limited will charge your debit card if the item is out of stock and on pre-order and then send the goods to you, once they are back in stock. A note in the checkout will indicate if an item is out of stock and on a pre-order basis. 

  4. In the event that the goods ordered by you are not available AJP Electrical Limited reserves the right to provide you with goods of similar quality and specification and will inform you of such in the Order Confirmation. 

  5. If you wish to return an item, please see our returns policy 

  6. AJP Electrical Limited will not cover the postage cost outside the UK, should there be any warranty issues. 

Cookies/ IP Address

We use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” that would be stored on your browser. You can usually modify your browser to prevent this from happening.

The information collected in this way can be used to identify you unless you modify your browser settings. We also use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don’t have to re-enter it each time you visit our site. 

SPECIAL OFFERS 

From time to time, AJP Electrical Limited will run promotions and special offers. These offers will use special codes that can be redeemed to get discounts and cashback on various products and services provided by AJP Electrical Limited. 

Offer codes will be given in various different ways and will be valid for the period of time specified by AJP Electrical Limited. 

AJP Electrical Limited reserves the right to cancel or end or amend the offer at any time it sees fit even if this is before the advertised offer end date. 

Offer codes can only be redeemed once per customer and only for one of the products or services to which the code has been allotted to. 

For discounts on goods in the AJP Electrical Limited online store, the offer code can be redeemed once by the store account holder and the offer will be automatically applied during checkout by adding the offer code to the discount code box.

If for any reason you forget to input the offer code during checkout and purchase the goods without the offer being applied, inform AJP Electrical Limited by emailing info@ajpelectrcial.com or call 07879428000 within 48 hours of purchasing the item and we will apply the offer to your purchase and refund you the offer amount.  

DELIVERY OF GOODS 

Delivery times quoted are estimates only, and AJP Electrical Limited will not be liable for any delays caused except to the extent caused wilfully or negligently by AJP Electrical Limited. Please see our delivery policy. 

CANCELLATION POLICY 

You have the right to cancel any contract either: 

  1. Within 14 days from the date of delivery if AJP Electrical Limited has supplied goods to you; or 

  2. Within 14 days from the date, AJP Electrical Limited sent you the Order Confirmation if AJP Electrical Limited has contracted to supply services to you, provided that AJP Electrical Limited has not started to provide those services before the expiry of the cancellation period.

  3. The cancellation notice should be sent by e-mail to AJP Electrical Limited at info@ajpelectrical.com and must state your name, a description of the goods or services concerned and the order number or invoice number of the cancelled contract. Attaching the Order Confirmation AJP Electrical Limited originally sent you will also assist AJP Electrical Limited in processing your cancellation as quickly as possible. [The order number is stated in the Order Confirmation e-mailed to you on AJP Electrical Limited`s acceptance of your order.]

  4. Where AJP Electrical Limited has supplied goods to you, you must take reasonable care of the goods in your possession pending their return to AJP Electrical Limited. AJP Electrical Limited will only accept the returned goods in their original packaging and in saleable condition. The 14 day period will allow you to make sure you are happy with the goods. Any returned items should be thoroughly cleaned and repackaged in the original packaging. We ask that all items are used only for what they are designed to be used for, as unfortunately if a returned unwanted item shows signs of misuse or damage that we would not expect from general use, refunds will not be able to be given.

  5. You must return the goods to AJP Electrical Limited by registered post or similar courier within 14 days (excluding Saturdays, Sundays or Bank Holidays – as these are the times AJP Electrical Limited will attempt delivery on orders too) from the date of the Cancellation Notice.

  6. AJP Electrical Limited can arrange for the collection of unwanted items within the 14 day period at your expense, or you can choose to return the item(s) yourself. Please note that we ask that you discuss your courier options with AJP Electrical Limited before returning an item.

  7. Once AJP Electrical Limited has received the returned goods and satisfied itself that you have complied with cancellation policy clause 3, it will send you confirmation by e-mail that the return of the goods has been accepted by AJP Electrical Limited and will make a refund of the contract price to your debit card used to purchase the goods. Further information can be found on the website.​

FAULTY ITEMS​

  1. If you receive goods purchased from AJP Electrical Limited and find your goods to be faulty or damaged i.e no power, broken parts etc, you can return the item for a full refund or exchange. Please be aware that all items are thoroughly, visually inspected to ensure that no items are damaged. 

  2. You must notify AJP Electrical Limited of the fault and include any supporting documentation that you think will be helpful by emailing info@ajpelectrical.com within 14 days of delivery. All faulty items must then be received by AJP Electrical Limited within 14 days of confirmation of the return.  

After 14 days you will be no longer entitled to a refund. 

  1. All returned items received within 14 days of returns confirmation will be thoroughly examined and tested by our expert technical department. Once we are satisfied that there is a fault and our technical equipment has identified the cause to be of no fault of the user, a full refund or exchange will be offered. 

  2. Please be aware that it is very difficult to issue refunds or exchanges if the fault has occurred due to misuse of the product. We do ask that all customers follow the instruction manuals for their items and use them in the correct manner. We will always try our best to help and of course always issue refunds, exchanges or repair items under warranty if the product has been used in the correct manner. Please refer to your instruction manuals.

WARRANTY POLICY 

  1. When purchasing goods from AJP Electrical Limited, your items are covered under our warranty policy subject to being notified within 14 days. 

  2. If at any point during the warranty period your item develops a technical fault that is not your fault, you can send the item back to AJP Electrical Limited for it to be inspected. If the item is beyond repair you will be offered an exchange. Please note that after an exchange or repair, your warranty period will run from the date you purchased the original item. 

  3. Any warranty claims should be made by contacting AJP Electrical Limited via our e-mail address info@ajpelectrical.com you will need a copy of your original receipt as these are your warranty documents. 

Please do not throw away your receipt when you receive your new item as your warranty will be invalid without these documents. Please state the nature of the fault, your name, address and product model number and a member of the AJP Electrical Limited team will assist you.  Your receipt of purchase is your warranty document) 

  1. When making a warranty claim you will be responsible for the courier costs to AJP Electrical Limited as well as the secure packaging of the product. At any time during your warranty period AJP Electrical Limited will always pay the charges prividing we have agreed the costs, to return a repaired item to you. AJP Electrical Limited cannot be held responsible for any damage to any item that occurs during transport to us, if you have been responsible for arranging the courier. We recommend taking additional cover with the courier. 

  2. Please note that all warranty claims and returns are subject to a thorough examination and inspection by our expert technical department. All faults are investigated, the item is completely stripped down and tested with our diagnostic equipment. Some examples of mis-use that we will identify that will void your warranty are: 
  • Deliberate sabotage of the products 
  • Accidental damage to the item by dropping, spilling, hitting etc.
  • Attempting to use the item in a way for which it was not designed.
  • Putting excessive stress on a product by not following operational guidelines.
  1. The above list is by no means exhaustive and is just an example of some of the ways in which mis-use can make your warranty invalid. AJP Electrical Limited recommends reading instruction manuals thoroughly to make sure you know the very best way to operate an item. If you are unsure of anything, please contact a member of the AJP Electrical Limited team who will be happy to help you. 

  2. ​Please be aware that if upon inspection, our diagnostic equipment shows that the fault was caused by user error or mis-use, your warranty will be invalid

  3. As long as AJP Electrical Limited is satisfied that any fault has not been caused by user error and mis-use, your item will be replaced under warranty and returned to you as soon as possible. 

CLEARANCE ITEMS 

Clearance items are sold at a reduced rate on a NO RETURNS basis they are unchecked stock, over stocked items or discontinued lines which are sold at a fraction of the normal price and sold on a “sold as seen basis”.

SITUATIONS BEYOND OUR CONTROL 

AJP Electrical Limited will not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of internet services providers or acts of local or central Government or other competent authorities.

 SEVERABILITY 

In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable. 

WEBSITE PRIVACY 

AJP Electrical Limited takes the privacy of your personal information very seriously. If you are not a member of our mailing list, have not purchased goods from this website or have not enquired to us directly regarding the website, our products or services, then we do not possess nor collect any identifiable data about you. 

However, if any of the above is applicable, AJP Electrical Limited would like to state that at present we have a strict policy of not disclosing your personal information to any third-parties. 

The personal data stored by us is limited to name, address, email address(es) and telephone number(s), this information will be used for us from time to time to contact you regarding the products, events and services of AJP Electrical Limited. 

YOUR PERSONAL INFORMATION 

How do we collect information about you and how is it used ? 

You may provide personal information when communicating with us. 

You may order a product or a service and give your name, email address, delivery address and phone number so that the order can be processed and products (or services) delivered to you. All card transactions for purchase made through this website are processed and authorised by Barclaycard.

If you enter a competition or promotion we will ask for your name, address and email address. 

We may use personal information collected through correspondence with you, as material for this website without your approval or any compensation. We also use this information to help us develop the functionality of our website, to ensure that it is as useful and enjoyable as possible. 

We may use personal information collected about you to let you know about functionality changes to our website or changes to our terms and conditions of use. 

Occasionally, we reserve the right to use the personal information collected about you to let you know about new goods, services or offers that you might find interesting. 

If you do not wish to receive this information, all correspondence comes with a link to an un-subscription service on this website that will allow you to remove your details from our systems and storage. 

The current company policy is that your personal information will not be sold, traded or licensed to third parties of any origin.

INFORMATION PROTECTION 

AJP Electrical Limited has strict security procedures covering the storage of your personal information in order to prevent unauthorised access and to comply with the Data Protection Act 1998 and GDPR. In the event of you contacting us we will ask you for proof of your identity, before disclosing any such stored personal information. 

UPLOADING MATERIAL TO OUR WEBSITE: 

You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. Any contributions you upload to our website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. 

We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any contributions posted by you or any other user of our website. 

We have the right to remove any contributions, material or posting you make on our website if, in our opinion, such material does not comply with the terms herein. 

VIRUSES, HACKING AND OTHER OFFENCES: 

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. 

You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 as may be amended or re-enacted. 

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it. 

LINKING TO OUR WEBSITE: 

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.                                                                                                                 

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out herein. If you wish to make any use of material on our website other than that set out above, please address your request to us. 

LINKS FROM OUR WEBSITE:

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. 

SUSPENSION, TERMINATION AND INDEMNITY: 

If you breach or fail to comply with these terms or any part hereof, we may take such action as we deem appropriate and may result in our taking all or any of the following actions: 

  • Immediate, temporary or permanent withdrawal of your right to use our website.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our website.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary. 

We exclude all and any liability for actions taken in response to breaches of these terms. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate. 

JURISDICTION AND APPLICABLE LAW: 

The English Courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our website, although we retain the right to bring proceedings and enforce judgements against you, for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law. 

VARIATIONS: 

We may revise these terms of use or any part at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. 

Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our website. 

YOUR CONCERNS: If you have any concerns about material which appears on our website, please contact us. 

WEBSITE TERMS & CONDITIONS

Please read carefully 

TERMS OF WEBSITE USE: 

This page (together with the documents referred to on it) explains the terms of use on which you may make use of our website [www.ajpelectrical.com] 

(Our Website), whether as a visitor or a registered user. Please read these terms of use carefully before you start to use the website. By using our website, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our website. 

You agree to: 

  • Provide true, accurate, current and complete information about yourself as prompted by our registration form (such information being the “Registration Data”); and
  • Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or AJP Electrical Limited has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, AJP Electrical Limited has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the AJP Electrical Limited site (or any portion of it). 
  • AJP Electrical Limited is concerned about the safety and privacy of all its users, particularly children. For this reason, parents who wish to allow their children access to the website should assist them in setting up any relevant accounts and supervise their access to the website. Once you have allowed your child access to the site he/she will be able to access the entire website. Please remember that the website is designed to appeal to a broad audience.
  • Accordingly, as legal guardian, it is your responsibility to determine whether the site is appropriate for your child. 

INFORMATION ABOUT US: 

www.ajpelectrical.com is a website operated by AJP Electrical Limited ©. 

(“We”) Registered address: The Gate House, Leda Properties Limited, Aston Down Business Park, Near Stroud, Gloucestershire GL6 8GA. 

Email:  info@ajpelectrical.com 

ACCESSING OUR WEBSITE: 

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site or to restrict access to some parts of our website, or our entire website, to users who have registered with us without notice. 

We will not be liable if for any reason our website is unavailable, at any time or for any period. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. 

We retain the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. 

When using our website, you must comply with the provisions of these terms as set out herein. You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection, are aware of these terms, and that they comply with them. 

YOUR USE OF OUR WEBSITE: 

You may use our website only for lawful purposes. You may not use our website:

In any way that breaches any applicable local, national or international law or regulation. 

  1. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  2. For the purpose of harming or attempting to harm minors in any way.
  3. To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  4. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  5. To knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. 

You also agree: 

  1. Not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of these terms. 
  2. Not to access without authority, interfere with, damage or disrupt: 
  • Any part of our website;
  • Any equipment or network on which our website is stored;
  • Any software used in the provision of our website; or
  • Any equipment or network or software owned or used by any third party.​ 

APPLICABLE LAW FOR PLACE OF PERFORMANCE 

AJP Electrical Limited is a company registered in England. Unless otherwise specified, the materials on this site are directed at those who access this website from the United Kingdom mainland. AJP Electrical Limited makes no representation that any product referred to and the materials on this site, is appropriate for use, or available, in other locations. 

Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement. 

You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement. If any provision of this Agreement shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provision. 

INTELLECTUAL PROPERTY RIGHTS: 

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. 

All such rights are reserved. Use of the website does not give you any rights as to the intellectual property herein. You may print off one copy, and may download extracts, of any page(s) from our webite for your personal reference and you may draw the attention of others within your organisation to material posted on our website. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. 

Our status (and that of any identified contributors), as the authors of material on our website must always be acknowledged. You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors. 

If you print off, copy or download any part of our website or make any use of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. 

RELIANCE ON INFORMATION POSTED: 

Commentary and other materials and information posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents. 

OUR WEBSITE CHANGES REGULARLY: 

We aim to update our website regularly, and may change the content at any time. Therefore we encourage you to read these terms regularly even if you are a registered user since these terms are legally binding on you. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material. 

OUR LIABILITY: 

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy or completeness. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude: 

  1. All guarantees, conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. 
  2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it. We also expressly exclude all liability for: 
  • Loss of income or revenue;
  • Loss of business;
  • Loss of profits or contracts;
  • Loss of anticipated savings;
  • Loss of data;
  • Loss of goodwill;
  • Wasted management or office time;
  • Any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  • This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
  • Loss of income through Trading Standards investigation, if certification for any accreditation is required please email the reason that this is required with the written reason that the authority concerned has either confiscated the goods, so the necessary CE certification can be provided to the appropriate authority.​

Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of AJP Electrical Limited  

You agree that AJP Electrical Limited shall not be liable either in contract, tort, negligence, and statutory duty or otherwise, for any: 

  • Loss of profits, revenue or goodwill or any type of consequential, indirect or special loss or damage whatever arising from or in any way connected with this Agreement. 
  • You also agree that (except in relation to such liability as has been expressly excluded above) the maximum aggregate of liability of AJP Electrical Limited in contract, tort, negligence, statutory duty or otherwise (even where AJP Electrical Limited has been advised of the possibility of such loss or damage), for any loss or damage whatever arising from or in any way connected with: 
  1. Any defect in a product;
  2. Any failure by AJP Electrical Limited to process signals, data, information, orders or messages correctly or in a timely manner;
  3. Any misrouting or non-delivery of signals, data information, messages or orders from you to other persons or from other persons to you, or any scrambling or distortion of data or information contained in them; and
  4. Any liability not excluded by this Agreement shall, in respect of any one or more events or series or events (whether connected or unconnected) taking place within any twelve month period be limited, in the case of defects falling within our liability clause 2.1 above, to the price of the relevant goods/services. This limit shall also apply in the event that any exclusion or other provision contained in this Agreement is held to be invalid for any reason and AJP Electrical Limited becomes liable for loss or damage that could otherwise have been limited. 
  • You agree and acknowledge that you are in a better position than AJP Electrical Limited to foresee and evaluate any potential damage or loss that you may suffer in connection with the goods and services provided by AJP Electrical Limited, and therefore that AJP Electrical Limited cannot adequately insure in respect of such liability. You warrant to AJP Electrical Limited that you will insure against, or bear yourself, any loss for which AJP Electrical Limited has excluded liability. 
  • Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set out in this clause 7 may not apply to you. 
  • Products being purchased for use outside of the United Kingdom are not granted any level of warranty cover for their purchase.​

INDEMNITY CLAUSE 

Save to the extent that it falls within the provisions of our Liability Clause, you shall indemnify AJP Electrical Limited and any third party (including its sub-contractors) from and against any liability, losses, rights, expenses, loss of profits, business interruption, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement, and expenses, including legal fees, arising from your use of the AJP Electrical Limited website or purchase of goods and/or services from that website which are brought or threatened against AJP Electrical Limited or suffered or incurred by AJP Electrical Limited by another person or entity. 

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE: 

We process information about you in accordance with our privacy policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate. 

TRANSACTIONS CONCLUDED THROUGH OUR SITE: 

Contracts for the supply of GOODS OR SERVICES OR INFORMATION formed through our website or as a result of visits made by you are governed by our terms and conditions of supply. 

MAKING A PURCHASE FROM AJP ELECTRICAL LIMITED 

  1. A notice or order summary will appear on your web browser including information from our partner Barclaycard when you submit an order with AJP Electrical Limited . The summary contains important information such as a description, price and delivery charges of the good or services ordered. AJP Electrical Limited suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records. 

  2. AJP Electrical Limited will not be obliged to supply the goods or services submitted in your order until you have received an e-mail from us accepting your order (“Order Confirmation”). However, in the event the goods or services are listed on AJP Electrical Limited site at an incorrect price due to typographical error or error in pricing information received from its suppliers but AJP Electrical Limited have accepted your order before the discrepancy is noticed, AJP Electrical Limited shall e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered. If you are unwilling to pay the correct price AJP Electrical Limited reserves the right to cancel the contract immediately without any liability to you. 

  3. If AJP Electrical Limited exercises its right to cancel a contract it will immediately issue a credit to your card account if it has already made a charge to your card before cancelling your order or AJP Electrical Limited will charge your debit card if the item is out of stock and on pre-order basis and then send the goods to you, once they are available or back in stock. A note in the checkout will indicate if an item is out of stock and on pre-order or back-order.
  1. In the event that the goods ordered by you are not available AJP Electrical Limited reserves the right to provide you with goods of a similar quality and specification and will inform you of such in the Order Confirmation. 

  2. If you wish to return an item please see our returns policy 

COOKIES/ IP ADDRESS

We use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. 

We also use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and to gather broad demographic information. 

Our website uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don’t have to re-enter it each time you visit our website.

LET’S KEEP IN TOUCH!

We’d love to keep you updated with our latest news and offers 😎

We don’t spam! Read our privacy policy for more info.

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